Warranty & Exchange
It is the Kiun B promise that your product is delivered free of quality defects. We do our best to guarantee that your pieces arrive perfect. Should your piece arrive with a defect, please live chat our Customer Care team or reach out to us at firstname.lastname@example.org so we can get this taken care of for you!
You have 14 days from the delivery date to initiate your complimentary exchange for store credit or a different variation of the same item
Upon receipt of your exchange, we will inspect your item within 5 business days to ensure it adheres to our guidelines listed under our Exchange Approval section
Merchandise tag must be attached, unaltered and the item must be in brand new, unworn, salable condition